Terms and Conditions

By using Jiwar al Bayt Transport's website or services, you agree to the following terms and conditions:

  • You agree to comply with all applicable laws and regulations.
  • You agree to provide accurate and complete information when using our services.
  • You agree to pay the fare for the services you have requested.
  • You agree not to use our services for any illegal or unauthorized purpose.
  • You agree not to interfere with or disrupt our website or services.
  • You agree not to harass, abuse, or harm other users of our website or services.
  • You agree to indemnify and hold Jiwar al Bayt Transport harmless from any claims arising out of your use of our website or services.
  • You agree not to attempt to access our website or services using a method other than the interface and instructions we provide.
  • You agree that we may terminate your access to our website or services at any time without notice.
  • You agree to comply with our Privacy Policy.
  • You agree that Jiwar al Bayt Transport may modify these terms and conditions at any time without notice.

Booking a Ride

  • To book a ride with Jiwar al Bayt Transport, you must provide accurate information, including your name, pick-up location, destination, and payment information.
  • You must be at the pick-up location at the scheduled time. If you are not there, the driver will wait for five minutes, and then leave. You will be charged for the ride.
  • If you need to cancel a ride, you must do so at least one hour before the scheduled pick-up time. If you cancel within one hour of the pick-up time, you will be charged for the ride.
  • You may not bring any illegal or dangerous items into the vehicle.
  • The driver may refuse service to anyone who appears to be under the influence of drugs or alcohol or who behaves in a disruptive or abusive manner.

Fares and Payment

  • Fares are calculated based on the distance traveled and the time it takes to reach the destination.
  • You may pay for the ride using cash, credit card, or through our mobile application.
  • If you have any complaints or disputes regarding fares or payments, please contact us immediately.

Liability and Indemnification

  • Jiwar al Bayt Transport is not liable for any damage or loss of property or personal injury that occurs during your ride.
  • You agree to indemnify and hold Jiwar al Bayt Transport, its affiliates, employees, agents, and partners harmless from any claims, demands, or damages arising out of your use of our website or services.
  • Jiwar al Bayt Transport may suspend or terminate your access to our website or services at any time without notice.

Governing Law

The governing law of Saudi Arabia for taxi services is based on regulations issued by the Saudi Arabian Ministry of Transport. These regulations outline the rules and requirements for taxi service providers, including licensing, vehicle standards, driver qualifications, and fare structures. The regulations also establish guidelines for passenger safety and comfort, such as the use of seatbelts, the provision of air conditioning, and the cleanliness of vehicles. Any violations of these regulations can result in fines, license suspension, or revocation, and may also lead to legal action against the taxi service provider. It is important for taxi service providers to comply with these regulations in order to operate legally and maintain the trust of their customers.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at info@jiwaralbayt.com.